First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This hourly (non-exempt) position will perform daily reconciliation activities. Additionally, this position will assist with mentoring other department members and assist with departmental projects and initiatives.

DUTIES & RESPONSIBILITIES:

• Reconcile various General Ledger and DDA accounts.
• Process unposted items, reclamation, and ACH and Zelle disputes.
• Work with Bank and Commercial customer accounts on Positive Pay system.
• Maintain proficiency in all Reconciliation area functions. Assist with the mentoring and training of departmental personnel.
• Develop and update procedures and policies for the department in accordance with regulations. Assist the Reconciliation Assistant Manager with developing and delivering training sessions and material to efficiently and comprehensively educate both new and existing employees to mitigate risk for the bank and maximize departmental efficiency.
• Serve as a mentor for other colleagues on procedures/guidelines. Assist with training and coaching of less experienced support staff on procedures, policies, and regulations.
• Assist with facilitating departmental and bank-wide projects and initiatives.
• Compile and prepare Vital Signs documentation for monthly reports.
• Contact specific First American Bank branches or outside banking institutions when appropriate.
• Maintain accurate files and prepare reports as needed.
• Handle all internal and external research as needed.
• Communicate daily with First American Bank employees and other financial institutions.
• Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS:

• High School diploma or equivalent required.
• Additional specialized courses or training preferred.
• Knowledge of basic accounting principles preferred.
• Minimum of three years of previous banking experience required.
• Bank operations experience preferred.
• Knowledge of basic accounting principles preferred.
• Qualified military veterans are encouraged to apply.
• Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
• Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
• Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
• Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
• Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
• Demonstrated ability to coach colleagues, providing actionable advice and insight with a focus on tailoring the message to the audience.
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
• Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
• Experience with Xperience (Jack Henry Silverlake) on-line host system preferred.
• Occasional travel to other First American Bank locations, Bank functions and training facilities may be required.
• Typical scheduled hours are Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
• Punctuality is required to maintain First American Bank’s customer service standards.